Privacy Policy

Effective Date: 04 September 2023

Introduction

Welcome to nqhemp.co.uk (the “Website”). At nqhemp.co.uk, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely. This privacy policy (the “Policy”) is designed to inform you about how we collect, use, disclose, and protect your personal information in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

By using our Website, you consent to the practices described in this Policy. If you do not agree to this Policy, please do not use our Website.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you use our Website, including but not limited to

  • Contact Information (e.g., name, email address, phone number).
  • Billing and Payment Information (e.g., credit card information, billing address).
  • Shipping Information (e.g., shipping address).
  • Account Registration Information (e.g., username, password).
  • Communication and Correspondence Information (e.g., when you contact us).

Automatically Collected Information

We may also automatically collect certain information when you visit our Website, including

  • Log Data (e.g., IP address, browser type, operating system).
  • Usage Information (e.g., pages visited, links clicked, referring website).
  • Cookies and Similar Technologies (for more details, please see our Cookie Policy).

How We Use Your Information

We may use your personal information for various purposes, including

  • Providing and improving our Website’s functionality and services.
  • Processing and fulfilling your orders and requests.
  • Communicating with you about your account and transactions.
  • Sending you marketing and promotional materials (only with your consent).
  • Monitoring and analyzing Website usage to improve our offerings.
  • Complying with legal and regulatory obligations.

Data Sharing and Disclosure

We may share your personal information with third parties under the following circumstances:

  • Service Providers: We may engage third-party service providers to perform tasks on our behalf, such as processing payments or delivering orders.
  • Legal Compliance: We may disclose your information to comply with legal obligations, respond to lawful requests, or protect our rights and interests.
  • Consent: We may share your information with third parties if you provide us with explicit consent to do so.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

Your Data Rights

Under the GDPR, you have certain rights regarding your personal information, including

  • Right to Access: You can request access to your personal data that we hold.
  • Right to Rectification: You can request that inaccuracies in your personal data be corrected.
  • Right to Erasure: You can request the deletion of your personal data.
  • Right to Data Portability: You can request a copy of your data in a structured, machine-readable format.
  • Right to Object: You can object to the processing of your personal data under certain circumstances.
  • Right to Withdraw Consent: You can withdraw your consent for marketing communications at any time.

To exercise any of these rights, please contact us using the information provided below.

Data Security

We take the security of your personal information seriously and have implemented appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us [email protected]

Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Policy periodically to stay informed about how we collect, use, and protect your personal information.